Data protection

The data protection declaration applies to all Hélison websites.
By continuing to use Hélison websites, you confirm your explicit agreement with this data protection declaration.

Helison is delighted to welcome you to our website and thanks you for your interest in our company and our products. We attach great importance to protecting your privacy and rely on a relationship of trust when you use our website. For us, compliance with legal data protection provisions is a matter of course. Our employees are subject to confidentiality obligations and are regularly informed about data protection and security rules. Here we would like to explain how we protect your data and what this means for you when using our online services.

Helison reserves the right to amend these data protection guidelines at any time in accordance with data protection regulations.

Hélison is responsible for processing your personal data within the meaning of Article 5 of the Federal Act on Data Protection (FADP). Hélison’s data protection officer is available to answer any questions you may have about data protection at Hélison by email at info@helison.ch or by phone at +41 21 697 09 01.

Your data protection rights

In connection with the processing of personal data by Hélison, data subjects have the following rights, in accordance with Articles 25 to 29 of the Federal Act on Data Protection (FADP):

  • Right of rectification;
  • Right to the return of electronic data
  • Right of access to categories and processing of data
  • Right to erasure and confirmation of erasure;
  • Right to be heard;
  • Right to object

In addition, you have the right to revoke your consent to the processing of your personal data at any time with future effect. Such revocation has no effect on the past, i.e., it does not affect the validity of the data processing carried out until the revocation. If you believe that Hélison’s processing of personal data does not comply with data protection regulations or if you are dissatisfied with the information we have provided, you have the right to lodge a complaint with the competent supervisory authority (see Articles 32, 51, and 65 of the Federal Act on Data Protection). Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, CH-3003 Bern +41 58 462 43 95 or Fax: +41 58 465 99 96

Information about your right to object

info@helison.ch

Access data

When you visit our website, Hélison receives the following access data; this data is stored for security purposes and can in principle be used for identification purposes:

  • the name of your Internet service provider
  • the country you come from
  • the website from which you accessed our site
  • the keyword used if you access our site through a search engine
  • the web pages you visit on our site
  • the user tools (web browser, operating system) you used to access the site
  • files from our site that you have downloaded (Word or PDF files, for example)
  • the duration as well as
  • the date and time of your visit

This data is analyzed by Hélison in order to understand and evaluate user behavior. This data evaluation remains anonymous.

Personal data

Personal data is information that is explicitly used to identify you. This information includes, for example, your name, postal address, or email address. We only store personal data in addition to access data if you voluntarily provide it to us, for example, when registering, participating in a survey or competition, making a contact request, subscribing to a newsletter, or processing an online order. Furthermore, personal data is only used to the extent necessary and for purposes permitted by law or by you. Hélison uses encryption processes in protected areas to ensure the secure transmission of your data. This means that communication between your browser and, for example, our ordering system cannot be read by other Internet users.

Transfer of personal data to third parties

Helison provides its services in collaboration with its approved partners. These partners are subject to the same strict data protection provisions and are also integrated into Hélison’s data protection concept. Personal data is only transferred

  • for processing order data, e.g., in the case of online orders
  • on a case-by-case basis, if you have given your prior consent.

Other information, such as voluntary information about your interests, is not passed on to third parties by Hélison. Personal data is only passed on to national authorities and institutions in accordance with legal or judicial obligations.

We would like to draw your attention to the fact that payment experiences, in particular regarding undisputed and unpaid claims after the due date, as well as, where applicable, information on legal proceedings and identification data (such as name, addresses, date of birth, email, telephone and mobile numbers) are transmitted to CRIF AG in Zurich for legal use as a credit agency. CRIF will use the data to verify your identity, creditworthiness, and fraud prevention, and will disclose it to authorized third parties. Payment experiences may be analyzed by CRIF using mathematical and statistical calculation methods for automated decision-making, in particular for assessing a person’s creditworthiness. Further information can be found at: www.mycrifdata.ch/#/dsg

Right of withdrawal

If you send a written request to Hélison or your representative to correct, delete, or stop using your personal data, we will of course comply immediately. If you are registered as a user, we also give you the option to view your data yourself and, if you wish, to modify or delete it.

Cookies

Cookies are small text files that are used worldwide by many websites. During your visit to our website, cookies are created and stored on your hard drive by our server. Our cookies do not contain any personal information. Furthermore, the cookies stored by our server can only be read by us and not by any external websites. Most browsers are set to automatically accept cookies. If you do not want to take advantage of the benefits of cookies, you can disable this feature in your browser. To do so, consult the individual settings options in your browser. Of course, you can also view our website without cookies. However, this may affect certain features of the site.

Other active content (e.g., JavaScript)

For security reasons, you can disable JavaScript or other control elements and script languages on websites containing active elements at any time using your browser. You can still browse our website without JavaScript.

Links

The Helison website contains links to other websites. We check these direct links with the utmost care. Hélison is not responsible for websites accessible via the links provided. Hélison is also not responsible for the content of websites containing links to our site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

If IP anonymization has been activated on this website, your IP address will be shortened by Google within member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services relating to website traffic and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data. You can block the storage of cookies by adjusting your browser settings accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following address: https://tools.google.com/dlpage/gaoptout?hl=fr.

Social media providers

On some websites, Hélison integrates additional content and publications (blogs, posts, news, videos, interviews, etc.) that have already been published on other social media/social networks (e.g., Facebook, LinkedIn, Twitter). As long as you do not click on such content, no personal data is transmitted to the relevant social media provider.

When you click on content on the Social Media Wall, your IP address is transmitted to the relevant social media provider and stored, processed, and used in accordance with its privacy policy. If cookies from these social media providers are used in this context, they will be deleted in accordance with the applicable legal provisions (FADP, GDPR), as described in our cookie policy.

You can find more details about how your personal data is processed by social media providers here:
Facebook – Privacy Policy
LinkedIn – Privacy Policy
Twitter – Privacy Policy